aPriori Privacy Policy
(Non-aPriori Personnel)

Effective date: October 28, 2024

Protecting your privacy is important to aPriori. This Privacy Policy explains how aPriori processes Personal Data and other information collected through websites, products, portals, and services (“Applications”), including those distributed by our resellers and other channel partners, and through in-person and digital events, webinars, surveys, marketing activities, and visits to our premises (along with applications, collectively our “offerings”). References to “aPriori,” “we,” or “our” means aPriori Technologies, Inc. and its subsidiaries.  This Privacy Policy does not apply to Personal Data we collect from aPriori employees, officers, or independent contractors (collectively “aPriori Personnel”).  The current aPriori HR Privacy Policy is posted on aPriori’s internal website and only applies to Personal Data we collect from aPriori Personnel.

If you do not consent to the terms of this Privacy Policy and the applicable terms of use, do not continue to interact with or use any offerings.

As used herein, “Personal Data” is information that identifies, or can reasonably be linked directly or indirectly to, an identifiable person. Personal Data does not include information or data that is anonymous, de-identified, or aggregated, as those terms may be defined under applicable law. We may display just in time privacy notices on occasion, such as when we believe on-the-spot transparency would help you make an informed choice about whether to provide Personal Data or other information (jointly referred to as “Information”). For example, you may see a just in time privacy notice explaining a particular Information collection program, or you may see a just in time privacy notice when registering for an event.

This Privacy Policy describes how we process Information for specific purposes. We also process Information on behalf of our customers subject to a written contract. We do not control the Information processing or protection practices of our customers, which may differ from those set out in this Privacy Policy.

When you interact with any aPriori applications or receive any aPriori services - including without limitation professional services, software-as-a-service, support services, and/or expert services - you consent to the collection, use and sharing of Information as described in this Privacy Policy and the applicable terms of use.

aPriori complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. aPriori has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of Personal Data received from the European Union. aPriori has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) regarding the processing of Personal Data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the Data Privacy Framework Principles, aPriori commits to resolve complaints about our collection or use of your Information.  Individuals with inquiries or complaints regarding this Privacy Policy should first contact us at: [email protected].

aPriori’s commitment to subject the Personal Data described in this Privacy Policy to the Data Privacy Framework is subject to the enforcement and investigative powers of the United States Federal Trade Commission. To learn more about the Data Privacy Framework program, and to view our certification, please visit  https://www.dataprivacyframework.gov/.

aPriori may share Information with third parties under certain circumstances described in this Privacy Policy. aPriori’s obligations under the Data Privacy Framework Principles extend to third parties acting as our agents who help us run our business and provide services, and aPriori remains liable if a third party acting as our agent processes Personal Data subject to this Privacy Policy in a manner inconsistent with this Privacy Policy, except where aPriori is not responsible for the event giving rise to the damage.

How might aPriori collect your Information?

We obtain Information in different ways. We collect some Information directly from you. Other Information is automatically collected or generated regarding how, when, and how you interact with us through our offerings, including Information obtained through the use of cookies and other tracking technologies. We also obtain Information about you from third parties.

Information you provide us:

We collect Information directly from you, such as when you sign up for an account or use our offerings, register a product or service, sign up for our newsletter or for one of our events, interact with one of our events, surveys, activities or with social media, visit our premises, or otherwise contact us. The types of Information we may collect from you include:

  • Identifiers, such as your name, telephone number, physical and/or email addresses, account username, and account password.
  • Professional information, such as your occupation, industry, professional licenses, work experience and employment history, and other qualifications.
  • Commercial information, such as details about your subscription plans, the offerings that you have purchased, used and/or expressed interest in, and events you have attended.
  • Financial account information, such as payment information you provide when making a purchase of or through an offering (a third party processes these transactions on our behalf as described below) or when paying an invoice.
  • Education information, such as your educational background and training records.
  • Protected characteristics, such as your date of birth (where applicable).
  • Information that may be deemed sensitive under applicable laws, such as usernames and passwords used to access your account, government identification numbers, and information regarding children.
  • Technical Information, such as data in any files uploaded, emailed or otherwise you provide in connection with use of the applications and/or services; website server log information derived from IP or MAC address, such as geographic location; and user IDs and passwords.
  • Visual, audio, and electronic information, such as your picture or signature; records of our interactions, such as correspondence, details of complaints and their resolutions, service records; your preferences, including your preferred tools, experience, language, and the frequency at which you wish to receive marketing communications.
  • Payment or financial information, for billing purposes. 

Information we obtain or generate:

We automatically collect or generate certain Information about you based on your interactions with us, such as when you use our offerings, and we may associate that Information with your account. The Information we automatically collect or generate includes:

  • Identifiers, such as unique user identifiers, unique device identifiers, IP addresses, cookie identifiers, information about product licenses, and usernames.
  • Internet or other electronic network activity information, such as the website domain visited; which activities and offerings are used, how, and for how long; posts, discussions, and other types of engagement with us, including on our blogs, discussion forums, or chat rooms; and the use of any hyperlinks or downloadable content available through the offerings.
  • Geolocation information,such as region, country, state, zip or postal code.
  • Electronic information, such as information about operating systems, device types, information about browsers, information relating to automatic updates and technical errors, information about your use of our offerings, including your preferred tools and experiences, and your engagement with our activities.
  • Commercial information, such as records about interest in our offerings or completed purchases.
  • Information that may be deemed sensitive under applicable laws, such as usernames and passwords used to access your account, and precise geolocation information.
  • Inferences drawn from any of the personal and offering usage information available to us.

Information we collect from other parties:

We receive and process information from our affiliates and from third-party sources, including employers, business partners, business contact databases, enrichment services, channel partners (e.g., resellers, etc.), marketing service providers, third-party data aggregators, and social networking services and platforms (e.g., LinkedIn, Facebook, etc.). We also receive information from publicly available sources and licensors. The categories of Personal Data we collect from these sources include:

  • Identifiers, such as names, phone numbers, and email addresses.
  • Professional information, such as occupations, industries, professional licenses, work experience and employment histories, and other qualifications.
  • Education information, such as your educational background.
  • Commercial information, such as events you have attended or activities you have participated in.
  • Inferences, such as regarding usage information and your preferences, behaviors, and other attributes.

In accordance with applicable law, we may combine your Personal Data with information we collect from other parties to help keep our databases current and accurate, and to provide you with more relevant content, experiences, applications, and other offerings.

How can I limit aPriori’s use of my Personal Data?

To the extent required by applicable law, or in our discretion otherwise, we will allow customers and other individuals to limit use of Personal Data. If at any time after providing us with your Personal Data such information changes or you change your mind about receiving information from us, you may request access to your data or that your data be changed.

If you no longer wish to receive our communications, you may opt-out of receiving them at any time by following the instructions included in each communication, by going to our Unsubscribe page https://get.apriori.com/Subscription-Management.html, or by mail at 300 Baker Avenue, Suite 370, Concord, MA 01742; Attn: Data Security Coordinator.

How does aPriori use the information it collects about you?

We collect and use your Information for the following purposes:

  • To validate your identity as necessary to perform our contractual obligations.
  • To deliver services, products, and other offerings, including information such as insights and recommendations, as necessary to fulfill our contractual obligations.
  • For billing or discount purposes.
  • To send you important information, such as about your account or purchases, within the scope of our contract with you.
  • To send you information you requested to the extent necessary to perform our contract with you or, when not necessary to perform a contract, in furtherance of our legitimate interest, for example, in responding to customer inquiries.
  • To maintain and improve the security of, to troubleshoot any issues relating to, and to provide support services in connection with, our offerings as necessary to perform our contract with you or, when not necessary to perform a contract, in furtherance of our legitimate interest in protecting our business.
  • To anonymize, aggregate, or de-identify your Personal Data so it can no longer identify you in furtherance of our legitimate interest in conducting research and analysis. When we de-identify Information, we will not attempt to re-identify the data except for purpose of confirming that it is de-identified.
  • To test, develop, train, and improve our current and future technology offerings and your experience, including through the use of automated systems that analyze data using machine learning and other analytic techniques, in furtherance of our legitimate interests or, where legally or contractually required, with consent.
  • To understand the ways our offerings are used and who is using them in furtherance of our legitimate interest in improving our offerings and the overall user experience or, where legally or contractually required, with consent.
  • To analyze information about how you interact or may interact with us or our offerings in furtherance of our legitimate interest in improving our offerings and your experience with us or, where legally or contractually required, with consent.
  • To make strategic decisions concerning our business operations, including reporting on the performance of our business, in furtherance of our legitimate interest in making those decisions or, where legally or contractually required, with consent.
  • To send you learning content, tutorials, suggestions, newsletters, surveys, or other information, including information that may be relevant to your interests or preferences, in furtherance of our legitimate interest in improving your customer experience or, where legally or contractually required, with consent.
  • To deliver targeted advertising and send you promotional offers, advertising, or other marketing content in furtherance of our legitimate interest to engage in direct marketing or with consent as required by applicable law.
  • To detect, prevent, or otherwise address non-valid use such as through fraud and software piracy (e.g., to confirm that software is genuine and properly licensed) and to protect you, aPriori, and/or third parties in furtherance of our legitimate interests.
  • To enforce, and review compliance with, the legal terms that govern our offerings in furtherance of our legitimate interest in ensuring adherence to the relevant terms.
  • To comply with our legal obligations under applicable laws or contracts.
  • To protect the rights, safety, and property of aPriori, you, or any third party in furtherance of our legitimate interest in protecting us, our users, and third parties.
  • For other purposes for which we obtain your consent.
  • As further described in our offerings, such as in a supplemental notice.
  • For benchmarking, data analysis, audits, developing new products, enhancing the aPriori services, facilitating product, software and applications development, improving our services, training AI technology used in our products, code testing, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes.
  • To meet our contractual requirements, to comply with applicable legal or regulatory requirements and our policies, and to protect against criminal activity, claims and other liabilities.
  • For any other lawful purpose for which data or information is provided.

Aggregated Information.

To the extent permitted by applicable law, we may use, process, transfer, and store any data and Information about individuals and customers or partners in an aggregated manner. We may combine Personal Data with other information, collected online and offline, including information from third party sources. We may also use data and Information in other ways with consent or as permitted by applicable law. By using the aPriori applications and/or services, you agree that we have the right to collect, use, share and store aggregated data and Information collected by aPriori for benchmarking, analytics, A/B testing, metrics, research, reporting, machine learning and other business purposes.

Where we rely on your consent to process Personal Data, you may withdraw your consent at any time by contacting us at [email protected] or as otherwise indicated to you in writing. Please note that your withdrawal of consent will not affect our processing activities based on your consent that occurred before your withdrawal.

Where we rely on our legitimate interests to process your Personal Data, we balance your rights against ours so that our interest is not overridden by the interests you have to protect your Personal Data. You may also have the right to object to that processing on the basis of circumstances specific to you. For more information, seeWhat rights and choices do you have?” below.

When we process Information about you to comply with legal requirements or to perform our obligations under a contract with you or with our customer through whom you use our offerings, failure to provide such Information may prevent or delay our fulfillment of these obligations.

To whom does aPriori disclose your Information?

We disclose Information to the following:

  • Our service providers, including vendors, suppliers, consultants, contractors, and other service providers who perform services or functions on our behalf, for business purposes. For example, our service providers include companies who support us with marketing, sales, consulting, communications, software maintenance and support, analytics, social media, market research, auditing for valid use, license compliance, security, user verification, localization, and payment processing.
  • Our business partners, including without limitation integration partners, channel partners, resellers, referral partners, event sponsors, event partners, and attendees.
  • Our affiliates, for any of the purposes and uses of Information described in this Privacy Policy, including providing you with integrated offerings (including administering purchases, services, and payments across our integrated offerings) in furtherance of our legitimate interests.
  • Social networking services and platforms to connect with or share information publicly, with service providers, or with your contacts on such services or platforms.
  • Persons to whom we are required by law to provide information, for example pursuant to a subpoena or a court order.
  • Law enforcement, legal counsel, or other reasonably necessary parties when we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or government request or to enforce or apply our terms and conditions or to establish, exercise or defend the rights of aPriori, aPriori personnel, customers or others; (b) prevent or respond to fraud or software piracy; or (c) protect the rights, property, or safety of aPriori, our customers, and the public.
  • Persons involved in the consideration, negotiation, completion of a business transaction, including the sale, merger, consolidation, acquisition, change in control, transfer of substantial assets, bankruptcy, or reorganization, and any subsequent integration.

We may also disclose your Information to other parties when we have your consent to do so or when you direct us to, for any purposes requested or permitted by you.

We may share aggregate, anonymous, or de-identified demographic, statistical, and other information regarding use of our offerings with third parties for marketing, analytics, planning, and other purposes. Such information will not specifically identify any particular user(s).

How does aPriori protect your Information?

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of Personal Data and other sensitive information, we employ procedural and technological measures that are reasonably designed to help safeguard the data we collect, including storing all Personal Data in secure databases protected via a variety of industry-standard access and security controls and procedures. Only authorized aPriori personnel have access to the Information, including server logs and cookie utilization data that we collect. These individuals are required to follow strict security policies and procedures. aPriori may use encryption, secure socket layer, firewall, password protection and other physical security measures to help prevent unauthorized access to such. aPriori may also place internal restrictions on who in the company may access Information to help prevent unauthorized access to such information.

Unfortunately, no data transmission over the Internet or data storage systems can be guaranteed to be 100% secure. Therefore, despite our efforts, we cannot guarantee its absolute security. We do not warrant or represent that your Information will be protected against, loss, misuse, or alteration by third parties.

If you use the aPriori products or services, you are responsible for maintaining the confidentiality of your access information and password. You are responsible for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your password. We cannot secure any Information that you release on your own, that you request us to release, or that is released through another third party to whom you’ve given access.

Where required under applicable law or by contract, we will notify the appropriate parties or individuals of any loss, misuse or alteration of Information so that such parties or individuals can take the appropriate actions for the due protection of their rights. If such Information is information of an aPriori customer, we will notify such customer and coordinate with them regarding any required notices to specific individuals.

What rights and choices do you have?

You have the right to access, update, delete, receive a copy of, or restrict our use of your Personal Data. When we process Personal Data based on your consent, you have the right to withdraw your consent at any time by emailing us at: [email protected].  We may retain certain Information about you for legal and internal business purposes, such as fraud prevention, in accordance with applicable laws.

Certain jurisdictions grant individuals additional rights with respect to their Personal Data. Depending on where you live or applicable law, you may also have the right to:

  • Object to our processing of your Personal Data
  • Have us block or anonymize your Personal Data, as appropriate
  • Receive a copy of your Personal Data to transfer it to a third party
  • Opt-out of certain direct marketing communications
  • Opt-out of certain disclosures of your Personal Data to third parties
  • Opt-out of targeted advertising
  • Not be denied a good or service for exercising your rights, though you may be provided a different level of service or charged a different rate or price consistent with applicable law
  • Lodge a complaint with the relevant data protection authority in the jurisdiction in which you are located
  • Appeal any decision we may make regarding your requests.

These rights may be limited in some circumstances by local law. For example, even if you ask us to delete your Personal Data, we may need to retain it to complete transactions you have requested, to comply with our legal obligations, or for other limited business purposes as required or permitted by law. To exercise the rights you may have, please contact us at [email protected].  Where we process Personal Data on behalf of our customers, we may refer the request to the relevant customer and cooperate with their handling of the request, subject to any special contractual arrangement with that customer.

Residents of California, Colorado, Connecticut, Utah, and Virginia, please read the section “Privacy Rights under U.S. Privacy Laws” below for additional disclosures and information regarding your rights under applicable law.

What are aPriori’s storage and data retention practices?

We store your Information and content on our servers and the servers of our service providers. Because we and our service providers maintain servers in global locations, your Information may be transferred across national borders and stored on servers outside of your country or region. Subject to applicable laws, we will retain your Information for as long as reasonably necessary and proportionate to the purpose for which it was collected. The criteria that we use to determine our retention period include the duration of our relationship with you, nature and sensitivity of the processed data, whether we have a legal obligation to keep the data, the risk of harm from unauthorized disclosure of data and whether the purpose of processing can be achieved by other means. Information may persist in copies made for backup and business continuity purposes for additional time. There may be occasions where we are unable to fully delete, anonymize or de-identify your Information due to technical, legal, regulatory compliance or other operational reasons.

Does aPriori transfer your Information across national borders?

Because aPriori is a global company, we transfer Information across national borders to other countries, in compliance with the laws that apply to that information.  If your Personal Data is transferred from one of our entities in the United Kingdom or in Switzerland to a country that does not provide adequate protection for Personal Data (as determined by UK and Swiss Data Protection Laws) we rely on the legal mechanism of Standard Contractual Clauses for such transfers.

Is the Information you give us ever displayed publicly?

As always, we urge you to be mindful when deciding to disclose Personal Data, including on our offerings. Our offerings may allow you to post content, including comments and “likes,” that can be visible to the public.

In some cases, you can limit who can view or access the Information and content you post. In other cases, the Information and content might be available to authorized users of the offering, or even to the general public. Your name, username, profile image, or email address (particularly if this is your username) may be posted along with any message or other content you post through some of our offerings.

If you are posting Information you do not want to be disclosed publicly, make sure you are using an offering that allows you to control who sees Information you have posted.

Our use of cookies and similar technologies

We may use cookies and similar technologies to operate and improve the aPriori products and services, as well as to simplify our interaction with you. A “cookie” is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the services. We may use cookies, log files, pixel tags, web bugs, web beacons, clear GIFs, Local Storage Objects (LSOs) such as HTML5 and Flash or other similar technologies to collect information about the ways you interact with and use the aPriori Services, to support and enhance features and functionality, to monitor performance, to personalize content and experiences, for marketing and analytics, and for other lawful purposes.

We may use the following types of cookies and similar technologies:

  • Strictly necessary cookies required for the operation of the aPriori Services. They include, for example, cookies that enable you to log into secure areas.
  • Analytical/performance cookies that collect information about how you use the aPriori Services. They allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works. [These cookies are sometimes placed by third party providers of web traffic analysis services.]
  • Functionality cookies that remember choices you make and recognize you when you return. This enables us to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies that collect information about your browsing habits such as the pages you have visited and the links you have followed. We use this information to make our website more relevant to your interests, and, if we enable advertising, to make advertising more relevant to you, as well as to limit the number of times you see an ad. These cookies are usually placed by third-party advertising networks. [They remember the other websites that you visit and this information is shared with third-party organizations, for example, advertisers.]

Most internet browsers accept cookies by default. You can block cookies by activating the setting on your browser that allows you to reject all or some cookies. The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all of the features available through the aPriori Services. For more information, visit the help page for your web browser or see https://www.allaboutcookies.org or visit https://www.youronlinechoices.com/ which has further information about behavioral advertising and online privacy.

We may use third party analytics such as Google Analytics or similar analytics services. For information on how Google processes and collects your information regarding Google Analytics and how you can opt-out, please see https://tools.google.com/dlpage/gaoptout.

We may use third-party advertisers to serve or track advertisements on or relating to the aPriori Services. These third parties may use cookies and other tracking and analytical technologies to, among other things, record which ads your browser has loaded and which pages you were viewing when ads were delivered or accessed. Information so collected is subject to the privacy policies of those third parties, which you should carefully review. We have limited or no control over third party use of cookies.

Will this Privacy Policy change?

We may change this Privacy Policy to reflect changes in the law, our data handling practices, or the features of our business. We will post the date the Privacy Policy was last updated to help you know when we change it.

How to contact us?

To contact us, please use the following contact information. When you do so, please tell us the name of the offering about which you are contacting us:

By email at:
[email protected]

By postal mail:
aPriori, Technologies, Inc.
Attn:  Privacy Questions
370 Baker Avenue
Concord, MA 01742
United States

Data protection officer: To contact our data protection officer, please use the following contact information:

aPriori Technologies, Inc.
300 Baker Avenue
Suite 370
Concord, MA 01742
United States
(Attention:  Data Protection Officer)

Who can I contact with questions or concerns?

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have a right to lodge a complaint with the data protection authority of the United States of America and/or with a competent European supervisory authority or your local equivalent.

What are aPriori’s rights to retain Information?

To the extent permitted by applicable law, aPriori is entitled, at its sole option, to retain Information for (i) as long as the account of the customer or end user for whom we collected the Information is active, (ii) at least twenty-four (24) months after your account becomes inactive, or (iii) as long as is reasonably necessary to provide the application and/or services or as needed for other lawful purposes. We may retain cached or archived copies of Information. We may retain anonymized or pseudonymized, aggregated Information indefinitely, unless expressly prohibited by applicable law. We may be required to retain some Information for a longer period of time because of various laws and regulations or because of contractual obligations. We also will retain Information as long as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Arbitration Option Under DPF Principles; Dispute Resolution

In accordance with Annex I of the Data Privacy Framework (DPF) Principles, you have the right to invoke binding arbitration as a mechanism for resolving disputes concerning your personal data. If you believe that your data protection rights under the DPF Principles have been violated and have not been resolved through other means, you may seek binding arbitration as an alternative dispute resolution process. For more information on the arbitration process, including how to initiate it, please refer to Annex I of the DPF Principles located at https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction             

In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF commit to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to a recognized alternative dispute resolution provider.  The services of the alternative dispute resolution provider will be provided at no cost to you.

CLASS ACTION WAIVER: YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. 

JURISDICTION AND VENUE: EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, YOU AGREE THAT THE EXCLUSIVE JURISDICTION OF ANY ACTIONS ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH, THIS PRIVACY POLICY, SHALL BE IN THE STATE OR FEDERAL COURTS, AS APPLICABLE, LOCATED IN THE CITY OF BOSTON OR SUFFOLK COUNTY, MASSACHUSETTS.

Alternate Dispute Resolution Is Available

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, aPriori commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS an alternative dispute resolution provider based in the United States, with locations throughout the world.    If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint.  The services of JAMS are provided at no cost to you.

JAMS DPF IRM services is located at: https://www.jamsadr.com/DPF-Dispute-Resolution

 


Privacy Rights under U.S. Privacy Laws

California

We described several types of rights in “What Rights and Choices Do You Have?” above.

If you reside in California, you may have the following rights:

  • right to access the specific pieces of your information that we have collected about you in a portable and, to the extent technically feasible, readily usable format;
  • right to know details about our processing of your information;
  • right to request deletion of your Personal Data;
  • right to correct inaccurate data in certain circumstances;
  • right to opt-out of sales of Personal Data and the sharing of your Personal Data for cross context behavioral and targeted advertising; and
  • the right to non-discrimination (e.g., to not be denied goods or services for exercising your rights).

To the extent applicable, you also have the right to limit the use and disclosure of any "sensitive Personal Data."

California law treats certain disclosures of Personal Data with third parties in exchange for something of value as “sales,” even when no money changes hands. aPriori does not exchange your Personal Data for money. However, some of the technologies we use to provide our offerings involve transfers of Personal Data that may be considered a “sale” under California law. In addition, California consumers have the right to opt out of the “sharing” of their information for cross-context behavioral advertising.

You may opt out of these transfers by emailing us at [email protected].  If you have an aPriori account, you can edit and correct your Personal Data at any time by changing it in your account.

Except as described in this notice or provided under applicable privacy laws, there is no charge to exercise your legal rights. However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may:

  • Charge a reasonable fee, taking into account the administrative costs of providing the information or taking the action requested; or
  • Refuse to act on the request and notify you of the reason for refusing the request.

Please note that the above rights are not absolute, and we may be entitled to refuse requests in whole or in part, where exceptions under applicable law apply. For example, we may decline certain requests where the time and resources expended by us to honor the request significantly outweigh the benefit provided to the consumer.

We retain certain information relating to your CPRA request to demonstrate compliance with CPRA and to improve our consumer request process. We retain Personal Data that is reasonably necessary and proportionate to the purpose for which it was collected or for other disclosed and compatible purposes.

Virginia

Virginia: Virginia Consumer Data Protection Act

The Virginia Consumer Data Protection Act provides Virginia consumers with certain rights regarding their Personal Data. If you are a resident of Virginia, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to confirm whether aPriori is processing Personal Data;
  • The right to access;
  • The right to deletion;
  • The right to data portability.
  • The right to correct inaccurate Personal Data;
  • The right to opt out of the sale of Personal Data, and the processing of Personal Data for targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects;
  • The right to non-discrimination; and
  • The right to appeal the denial of a consumer rights request.

To exercise your rights or to appeal a decision, please contact us via email at [email protected].

Colorado

Colorado: Colorado Privacy Act

The Colorado Privacy Act provides Colorado consumers with certain rights regarding their Personal Data. If you are a resident of Colorado, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to access;
  • The right to deletion;
  • The right to data portability.
  • The right to correct inaccurate Personal Data;
  • The right to opt out of the sale (any exchange for monetary or other valuable consideration) of Personal Data, the processing of Personal Data for targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects;
  • The right to non-discrimination; and
  • The right to appeal the denial of a consumer rights request.

To exercise your rights or to appeal a decision, please contact us via email at [email protected].

Connecticut

Connecticut: Connecticut Data Privacy Act

The Connecticut Data Privacy Act provides Connecticut consumers with certain rights regarding their Personal Data. If you are a resident of Connecticut, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to access;
  • The right to deletion;
  • The right to data portability;
  • The right to correct inaccurate Personal Data;
  • The right to opt out of the sale (any exchange for monetary or other valuable consideration) of Personal Data, the processing of Personal Data for targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects;
  • The right to non-discrimination; and
  • The right to appeal the denial of a consumer rights request.

To exercise your rights or appeal our decision  please contact us via email at [email protected]

Montana

Montana: Montana Consumer Data Privacy Act

The Montana Consumer Data Privacy Act provides Montana consumers with certain rights regarding their Personal Data. If you are a resident of Montana, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to access;
  • The right to deletion;
  • The right to data portability;
  • The right to correct inaccurate Personal Data;
  • The right to opt out of the sale (any exchange for monetary or other valuable consideration) of Personal Data, the processing of Personal Data for targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects;
  • The right to non-discrimination; and
  • The right to appeal the denial of a consumer rights request.

To exercise your rights or appeal our decision  please contact us via email at [email protected].

Oregon

Oregon: Oregon Consumer Privacy Act

The Oregon Consumer Privacy Act provides Oregon consumers with certain rights regarding their Personal Data. If you are a resident of Oregon, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to access;
  • The right to deletion;
  • The right to data portability;
  • The right to correct inaccurate Personal Data;
  • The right to opt out of the sale (any exchange for monetary or other valuable consideration) of Personal Data, the processing of Personal Data for targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects;
  • The right to non-discrimination; and
  • The right to appeal the denial of a consumer rights request.

To exercise your rights or appeal our decision  please contact us via email at [email protected].

Utah

Utah: Utah Consumer Privacy Act

The Utah Consumer Privacy Act provides Utah consumers with certain rights regarding their Personal Data. If you are a resident of Utah, you may have the following rights with respect to your Personal Data, subject to applicable exceptions:

  • The right to access;
  • The right to deletion;
  • The right to data portability;
  • The right to opt out of the sale (any exchange for monetary or other valuable consideration) of Personal Data or the processing of Personal Data for targeted advertising; and
  • The right to non-discrimination.

To exercise your rights or to appeal our decision, please  contact us via email at [email protected].